Resources > Commercial > Dispatch Center
 
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Outage Management
The dispatch center can manage outages from multiple services and service providers. This leveraging of resources can result in lower dispatching costs.
Emergency Services
The dispatch center can dispatch emergency services 24 hours a day. The GIS layer in the service area map would provide location of emergency dispatch.
System Analysis
System analysis can be performed by analyst viewing data from smart grid.
Service Request
Service requests can be made and dispatched from the dispatch center. The tracking of service requests can be recorded in the MySource Operation Apps.

The dispatch center has traditionally represented the nerve center for the utility. Today’s dispatch center has become more complex with the need to not only dispatch but analyze large amounts of data for decision making. In addition dispatchers analyzing data in coordination with field personnel who now have much of the same information being collected from distribution automation IED’s (Intelligent Electronic Devices). Ref. Case Study_____
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