Consumer Services
The utility can use the MySource Meter application as a customer service tool and show the relationship to temperature and energy consumption to the consumer. Additional services would be addressing high use complaints, change in usage patterns and opportunities for pre-pay or other payment options.
Rate Design
Historical changes within the electric industry coupled with multiple converging issues are stressing cooperatives to determine the best rate structure and design to meet both revenue requirements and consumer benefit. MySource Meter provides comprehensive data to more effectively develop rates to align with industry trends and consumer demands.